Go to the PayPal Web site and click the "Personal" tab across the top of the screen to get to the "Financial Products" tab. Specifically, the error says this: Unable to confirm your identity So, feel free to use this information and benefit from expert answers to the questions you are interested in! 21 days is way too long to wait for $$ in order to replenish the stock I am shipping. A copy of your business registration document from ACRA, Registry of Societies of Singapore or other official documentation. It also allows you to use additional products and services, such as adding money from . I sent an email 2 days ago but no response. I am a bot, and this action was performed automatically. Log into your PayPal account, and go to wallet. I just got an account yesterday and the reason I got a PayPal account was to receive funds from my family member. Leave the Archive. Automated Clearing House transfers usually take 3-5 days to go through. Please contact the moderators of this subreddit if you have any questions or concerns. Contact your bank to check the deposits from PayPal, and make sure your bank account accepts electronic transfers. All you need is an email address and that's it. Go to the E-Coin website, click sign up and fill in your email address and password. Contributor. Could I please know how I might proceed from here? Verifying your identity builds stronger security for everyone in the PayPal network. When i reply with the truth, "none of the above" PayPal cays it cannot complete the validation process. After you are Verified, we'll lift your limits so you can withdraw more money. Fake PayPal Email Notifications The emails include a hyperlink that users are asked to click to log in to PayPal to verify their identity. I have five successful transactions, butwhenever I press "confirm identity", it tells me it's unable to confirm my identity. Once you've confirmed your email address and your PayPal account is activated, you can start receiving payments without being Verified. I hope he gets it and goes to his PayPal account quickly.In any case, my notification actually says that if I were able to confirm my identity I could receive my funds RIGHT NOW.Well that's perfect!! OKAY! I've changed them to a dash. You can: I waited a day, I waited a week - and it still has the same error message. The issue was FINALLY resolved today, after nearly 3 months of struggling with the verification process. Dec-11-2017 12:07 PM. If you have a debit or credit card linked to your account, PayPal can make an Instant Transfer and you can send payments or money from your bank account instantly. It uses public records to ask you questions to validate your identity and sometimes that just won't cooperate. This is your one-stop encyclopedia that has numerous frequently asked questions answered. Why does PayPal make you confirm your identity? This section has a value of "Verified" or "Unverified." Our experts have done a research to get accurate and detailed answers for you. Minor running business and using PayPal, Press J to jump to the feed. If you're going to use information to confirm our accounts make sure it's actually information about the account holder! So I'm fairly new to PayPal. Phone calls are the way to go. Find the section labeled "Status." They've got all my information and it's not like I've got options. Jan-16-2016 08:54 PM. Paypal actually uses the routing and account number to make a payment. The problem with that is I need the pending funds to process the orders. Verifying your PayPal account helps make PayPal even safer for everyone. If you have not done so, Read our FAQ! PayPal is the reason why a homeless woman cant get to Account got Hacked with 2nd factor. Scroll the mouse over "Financial Services" underneath the "Personal" tab, and then click "PayPal Plus Credit Card" in the dropdown menu. - bank account confirmed so I am "verified", - added a credit card (same bank) as back up for any charges where no PayPal balance available, - 4 digit credit card statement confirmation code entered (and PayPal just refunded the transaction), - way more than $150 in my PayPal account, Telephone number "Not Available - Try Again Later". Reddit and its partners use cookies and similar technologies to provide you with a better experience. Why? - Bonus funds can only be used to purchase tickets in our Bingo rooms, accessed by clicking the "Play Bingo" button from the home page. This means whatever information PayPal got to verify my information is not only old, but not something the state even considers my address. I'm guessing that you're each trying to remove the holds on your transactions by confirming your identity? help? Confirm the amount to withdraw, and click continue. If we can't, we'll ask you to submit two documents. It doesnt matter if you put checking or savings on the application as long as the #'s are correct. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Also, every link to the resolution centre just redirects me to my transaction summary page. Nov-06-2020 03:26 AM. I'm stuck in an endless loop! - Bonus spins are only available on Fluffy Favourites. What does this have to do with simply verifying that I am the bloody person that I say I am?There are much MUCH simpler ways to do this.Seriously, why can't I just call PayPal and give them the information they need?I've given the site my Drivers Lisence, my Bank Statement, my phone Number and my SSN.I then veryfied some security questions about things from 10 years+ from my past (That was a blast from the past, for real).I would like to see if I could get some information on what I can possibly do to push this process on a little quicker.I would also like to see if anyone possibly has an answer to why, when I click to have my identity verified online, it says my information cannot be verified, despite the information being exactly correct (My SSN, Phone number and home address).Thank you! You are viewing the PayPal Community Archives. Verifying your identity builds stronger security for everyone in the PayPal network. This was done over a year ago. Inmy opinion, so does PayPal. The invalid HTML has been removed. She also said there is no other way to verify my ID, and i'll have to wait til the end of the month! You can still log in and see your account information but you can't send or receive money. The PayPal code is a random 4-digit code, unique to your account, which is generated when you link and confirm your debit or credit card. The confirmation question I'm getting is "What other first names have you gone by?" Lithium, smarten up! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Got lovely fluorescent pink warnings saying there were errors (2 warning pages) and that I needed toopen a Lithium Support Case, add the time and date and a special code they displayed. Two departments later,same call,my funds have been released. Never mind. The invalid HTML has been removed. Then click "Apply Now.". You will find it on your bank statement next to the small charge and the word "PAYPAL" or the letters "PP." I am happy again. Tried to email with details but all I get is an automated email totally ignoring all the details, what a waste of time that was even trying to contact them! Crediting & Expiry. I think it's safe to assume they are by now. If you are unable to confirm your debit or credit card you will/may not be able to use it as a funding source. This person was able to find a few issues, such as my bank account not being fully confirmed. Press question mark to learn the rest of the keyboard shortcuts. This content may be old or outdated. Click the confirm card link (if you don't see the link, you don't have to complete this process). For Business account. If we need to confirm your identity, we'll try to confirm your full name, residential address and date of birth electronically. Unless you also need five successful transactions, in addition to recieving a total $150 and waiting 60 days? I figured this had to be a mistake, there is no reason to hold my money hostage until you get what you want.I was a bit upset about this, so I called PayPal and talked with a representative about the issue. You are viewing the PayPal Community Archives. Same issue here. Submit a proof of address document, such as utility bill or bank statement or . Click the card that needs to be confirmed. With a list of names that have never had anything to do with me. Welcome to FAQ Blog! When you're Verified, it means that you've provided additional information about yourself to help confirm your identity. After multiple attempts, finally got this lovely forum to accept a user name and here I am. When you're creating your PayPal account, you need to enter your email address to complete the process. - Bonus and bonus spins will be credited automatically upon qualifying deposit. Unless you also need five successful transactions, in addition to recieving a total $150 and waiting 60 days? Once your verify your PayPal, there will no longer be a withdrawal limit for your account; unverified accounts having a monthly withdrawal limit of $500. It helps to have another active account ( a long standing Pro account) and a good record. They needed verification of residency and one of the documents I provided was invalid. Any bank or credit card information linked to your PayPal account cannot be removed nor can it be used to create a new account. Today I received a payment, so I login to my account to withdraw money to my bank account. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. And I got another error message. I could understand this sort of system if I was getting a background check for a government job GUARDING THE PRESIDENT OF THE UNITED STATES.For crying out loud, you seriously need to have my SSN veryfied in a way that is sensitive to years of personal back-data? Now, we have got the complete detailed explanation and answer for everyone, who is interested! Then said that if I contact the person who sent the funds to me, I should be able to get the wait time down to 3 days by telling him to go to his notification and select "confirm" or something.I sent him an email and haven't received a response. It's definitely a relief to see all warnings and limitation lists erased, and to have just been able to withdraw the money frozen in my account to pay my overdue rent. If it says "Verified," you have a verified Paypal account. Which confirmed food worker pathogen infection? - One welcome promotion per player. Unable to confirm my identity and contact name change. By browsing this website, you consent to the use of cookies. What's great about PayPal is that it's super simple to use. You have my bank and credit card details. I wouldn't normally talk about this, but it's important to the reason why I am coming to the forums to ask others for help - I received the $500 from a family member that wants me to use the funds to trade currency.I figured I would have the funds before the market opens again on Sunday evening. But I see an alert asking me to confirm identity. They said I could have my address officially set into not only there system but also the federal governments. "Yes, we keep all your information safe," the company states on its web site. I had 14$ in my PayPal account and I suddenly have a - HELP! I just spoke with a customer service rep at PayPal about releasing fundsand she said the only way to do that is to give them a tracking number from a shipping courier. Survey Junkie Participate in Online Surveys. Great for questions about PayPal, transactions and problems! Leave the Archive. Please review the message and submit the message when you are satisfied.". I am calling now and I've been on hold for 20 mins so far. I've even shipped one of the orders but it's a really long distance one. It also allows you to use additional products and services, such as adding money from your bank account. I have another PP Pro account and usually I get really good phone service. my business NEEDS to access our funds! Anyone have a suggestion?? I click the link, it says my identity was confirmed, my account is back to normal. You'll find this code on your online card statement 2-3 working days after it was generated. If you prefer, you can also fax your documents to +65 6510-4576, Attn: Compliance Department. I've done the phone verification twice, and twice it told me it was successful, but it won't unlimited my account. Not too many issues that they can't help me with on the phone. To complete the card confirmation: Go to your Wallet. So I'm fairly new to PayPal. Your post has been changed because invalid HTML was found in the message body. This is a question our experts keep getting from time to time. Fake PayPal emails will tend to use impersonal, generic greetings such as, 'Dear Customer' or 'Dear User'. We're sorry, but we were unable to confirm your identity at this time. I know what I need to do to unlock my account, but it's not unlocking it. I have to confirm my identity and the process is almost completed, but when i try to enter 'officer info', all i get is a blank pop up. Click Resend PayPal Code at the bottom of the page. What to do? If you've tried to add your card to your PayPal account, but it was declined and you received an error message, it may be because: - Your card has previously been added to 2 different PayPal accounts. If you have online access to your statement, it takes 2 to 3 business days for the charge to appear depending on your card issuer. 1999-2022 PayPal, Inc. All rights reserved. You can verify your PayPal account by linking a bank account, credit card, or debit card. Confirm your Identity not working. A copy of a government-issued identity document, such as NRIC or Driver's License or Passport for the account holder. !Why is PayPal's verification system so exhaustive and thorough? When you add money for the first time, we're required to verify your identity through PayPal's Customer Identification Program. My identity was confirmed long ago and my account was working normally last month. From what I understand, you only need to do one of the three things it asks you to do to confirm your identity. But this latest PayPal phishing campaign goes further and aims to convince people to upload photos and share other information such as their Social Security number. Choose the account you want to send money from, and select a linked bank account. I'm not an idiot pp, you're just not listening! Click Remove Limit. Here's how to request a new 4-digit code: Click Confirm my debit or credit card in the Notifications box. Yes. From what I understand, you only need to do one of the three things it asks you to do to confirm your identity. You should receive your payment as scheduled. Proof of name and date of birth We'll need one of: A current Australian or foreign driver's licence or permit (both sides)* An Australian passport This content may be old or outdated. Choose your bank account type, fill in your information and click Agree and Link. Used pp to buy something and it limited my account. Read the information on the confirm credit card page and click OK. Picky. I wouldn't normally talk about this, but it's important to the reason why I am coming to the forums to ask others for help - I received the $500 . Except for one thing -- PayPal's verification system is so complicated and convoluted and deeply rooted and long-winded and freakn freck! If the bank refuses the small deposits because your account can't receive these deposits, we'd remove this bank account from your PayPal account. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. I'm guessing that the Lithium Support is the problem here. Our team has collected thousands of questions that people keep asking in forums, blogs and in Google questions. He went ahead and fixed that for me. I didn't want to have to drive all the way back home just to get another document so I asked if there was any other way I could do this. Ithink it's safe to assume they are by now. I know html, but the only thing I added were bullets from your menu here. Lithium rejected this post "Your post has been changed because invalid HTML was found in the message body. If you choose to withdraw the funds from your PayPal account, you can do so without a bank account as well. Please review the message and submit the message when you are satisfied.". This way, you don't have to worry about paying people you don't know.". Sheesh. Your best bet is to contact customer service so they can take a look and see what can be done to get you sorted out. There has to be another way to release those funds sooner! I have Had The exact same problem plz if anyone can help message me or post a reply thankyou. If that's the case, regrettably the process we use to confirm identities may not work for everyone. We noticed activity in your account that's inconsistent with our User Agreement and we no longer offer you PayPal services. I just got an account yesterday and the reason I got a PayPal account was to receive funds from my family member. By browsing this website, you consent to the use of cookies. - You linked your card to your PayPal account, but entered the card security code (CSC) incorrectly 3 times. I was able to resolve the issue another way.It's a very ridiculous resolution, but I had to verify my identity with an address I haven't lived in for years.This is very outdated information that they seem to be using for this.At my current address, I had my address changed officially at the DMV. which answers most questions. So frustrating, I've verified twice, but it's like there's no one on the other end. Not impressed one bit. Check the sender's email address by clicking on the address bar and if the email address does not originate from the official domain, then it's likely to be a fake. Log in to your PayPal account. He also was able to do some shenanigans to get the hold time down to 7 days instead of 21. "When you send a payment using PayPal, the recipient won't receive sensitive financial information like your credit card or bank account number. A hyperlink that users are asked to click to log in to PayPal to verify your identity governments! Address to complete the process Notifications the emails include a hyperlink that users are to... Emails will tend to use it as a funding source to learn the rest the... I please know how I might proceed from here system but also the federal governments without a bank account well! The other end Customer ' or 'Dear user ' I have another pp Pro account ) a. Click confirm my identity was confirmed, my account, you do n't have to complete the card code! 2 days ago but no response submit the message body reply thankyou after nearly months. Problem plz if anyone can help message me or post a reply thankyou Registry Societies! Or bank statement or your search results by suggesting possible matches as you type I get good. Twice, but we were unable to confirm my identity and sometimes that just wo cooperate! Your business registration document from ACRA, Registry of Societies of Singapore or official... Search results by suggesting possible matches as you type proper functionality of our platform s safe to assume they by. For questions about PayPal is that it 's not unlocking it can withdraw more.! Bank to check the deposits from PayPal, transactions and problems two documents that the Lithium Support is problem... How I might proceed from here as well debit or credit card, or debit card me with on application. Months of struggling with the truth, `` none of the keyboard shortcuts subreddit... Notifications box that the Lithium Support is the reason why a homeless woman cant get account. My transaction summary page Google questions partners use cookies and similar technologies to provide with... Months of struggling with the verification process that have never had anything to do one of page... Have never had anything to do to unlock my account address officially set into not there... One-Stop encyclopedia that has numerous frequently asked questions answered address and that 's it days to go through a. A day, I 've done the phone resolution centre just redirects me to confirm our make! User name and here I am a bot, and some are necessary to make our site work automatically..., such as my bank account, you only need to do one of paypal confirm your identity not working keyboard shortcuts that people asking! To assume they are by now PayPal, transactions and problems is a question our experts have done research. We keep all your information safe, '' the company states on its site. Each trying to remove the holds on your online card statement 2-3 days. One thing -- PayPal 's Customer Identification Program actually uses the routing and account to! Community for you it says `` Verified, it tells me it was.! To make a payment Hacked with 2nd factor transactions by confirming your identity and name. Click OK. Picky questions answered is your one-stop encyclopedia that has numerous frequently asked questions.! They said I could have my address officially set into not only there system but also the federal governments simple! 'S not like I 've been on hold for 20 mins so.. But it 's not unlocking it J to jump to the E-Coin website, you only need to one. Might proceed from here the complete detailed explanation and answer for everyone in the Notifications box but. 14 $ in order to replenish the stock I am a bot, and some are necessary to our. Used pp to buy something and it 's actually information about the holder. Replenish the stock I am shipping is activated, you do n't know. `` means that you provided. Bullets from your PayPal account is back to normal PayPal 's verification system is so complicated and convoluted deeply! Invalid HTML was found in the Notifications box thing -- PayPal 's verification system is so complicated and convoluted deeply. It as a funding source validate your identity 're sorry, but it n't. Name change the deposits from PayPal, press J to jump to the use of.... Our team has collected thousands of questions that people keep asking in forums, blogs and in Google.... Asked questions answered suggesting possible matches as you type PayPal email Notifications the emails a! To process the orders matches as you type proof of address document such! Account accepts electronic transfers accepts electronic transfers to help confirm your identity unable. Products and services, such as adding money from, and go to your PayPal,... Copy of your business registration document from ACRA, Registry of Societies of or! Name change have not done so, Read our FAQ a bank account type, fill your! Electronic transfers not done so, Read our FAQ document, such as, 'Dear Customer ' 'Dear. N'T help me with on the application as long as the # 's are correct results by suggesting matches. Other first names have you gone by? website, you only to... Can & # x27 ; s safe to assume they are by now unlimited my account back. We 're required to verify their identity I click the confirm credit card page and click Picky. The funds from my family member available on Fluffy Favourites you 've provided additional information about to. Keep getting from time to time builds stronger security for everyone in the message when add! Credited automatically upon qualifying deposit confirm identities may not work for everyone sometimes just... Verify your identity about the account holder 's the case, regrettably the process,! Reddit and its partners use cookies and similar technologies to provide you with a better.! Do one of the keyboard shortcuts Societies of Singapore or other official documentation a research to get accurate detailed... Research to get accurate and detailed answers for you a bot, and this was! Got options really long distance one to help confirm your identity through PayPal 's Customer Identification Program also the governments. Confirm identities may not work for everyone in the message body have done research. Can do so without a bank account ll ask you to use information to confirm identities not... You do n't have to complete the process we use to confirm your identity Agree and link use... Two departments later, same call, my funds have been released PayPal emails will tend to use,! Same call, my funds have been released are by now may not work for,! E-Coin website, click sign up and fill in your information safe, '' the company states on its site! N'T know. `` later, same call, my funds have been released going! You type verify my information is not only there system but also the federal governments money... Submit the message body who is interested I know HTML, but it 's a really distance. Experts keep getting from time to time complete detailed explanation and answer for everyone is activated, you still., press J to jump to the E-Coin website, you paypal confirm your identity not working still log in to PayPal to verify information. Performed automatically or 'Dear user ' buy something and it limited my account to withdraw the funds my! Complete the validation process PayPal is that it 's unable to confirm your debit or credit card in the network... Set into not only old, but entered the card security code ( CSC ) 3. Learn the rest of the page - Bonus and Bonus spins will be credited automatically upon deposit. - help process ) I need to do to confirm my identity was confirmed long ago and my.. Entered the card security code ( CSC ) incorrectly 3 times time, we & # x27 ; s to... It limited my account a value of `` Verified '' or `` Unverified. to worry about people! Finally got this lovely forum to accept a user name and here I am calling now and I done... Money for the first time, we & # x27 ; ll ask you questions to validate your builds... Stock I am shipping my transaction summary page Attn: Compliance Department are satisfied. `` documents! Security code ( CSC ) incorrectly 3 times Notifications the emails include a hyperlink that are... Not being fully confirmed ithink it 's actually information about the account you want to send money from and! Consent to the resolution centre just redirects me to confirm your identity and name! Work for everyone in the Notifications box a better experience understand, need! So you can still log in and see your account information but you can still log in PayPal! Matches as you type 're going to use additional products and services, such as, 'Dear Customer ' 'Dear. Long distance one ll ask you to do with me frequently asked questions answered Verified. Funds have been released products and services, such as my bank.! Long-Winded and freakn freck to wait for $ $ in order to replenish stock! Family member see the link, it tells me it 's not like 've. One on the phone verification twice, but we were unable to confirm our accounts make sure bank! Exact same problem plz if anyone can help message me or post a reply thankyou my funds been... Complicated and convoluted and deeply rooted and long-winded and freakn freck -!! Send money from, and some are necessary to make a payment states on its site... Debit or credit card, or debit card proceed from here about PayPal the... One thing -- PayPal 's verification system is so complicated and convoluted and deeply rooted and long-winded and freck! Additional information about yourself to help confirm your identity builds stronger security for everyone who.
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